Terms of Use for MyDailyUptime

MyDailyUptime provides uptime monitoring, status pages, alerting, incident communication, and related service availability tools. Contact via our contact page.

The Services are intended for business, professional, agency, developer, operational, and commercial use. You represent that you are using the Services in connection with a business or organisation and have authority to bind that organisation.

We may update these Terms from time to time. Material changes may be communicated by email, in-app notice, dashboard notice, or by posting the updated Terms on our website.

• Provide accurate, current, and complete information.
• Keep login credentials secure and confidential.
• Promptly update account information if it changes.
• Remain responsible for activity under your account.

5. The Services

MyDailyUptime may include website monitoring, API monitoring, SSL monitoring, cron monitoring, port checks, keyword checks, status pages, alerts, incident updates, and related infrastructure or availability features. We may modify, improve, suspend, or discontinue any part of the Services at any time.

6. Plans, Orders, and Subscriptions

We may offer free plans, paid plans, custom plans, add-ons, usage-based services, trials, and beta features. If you purchase a paid plan or add-on, you agree to pay the fees and taxes shown at checkout or otherwise agreed in writing. Subscriptions are billed in advance and renew automatically unless cancelled before renewal.

7. Payment Processing

Payments may be processed by third-party payment providers, including Stripe. You authorise us and our payment processor to charge applicable fees and taxes using your selected payment method.

8. Automatic Renewal

Unless you cancel before the end of the current billing period, your subscription renews automatically and you authorise us to charge the then-current applicable fees and taxes.

9. Refunds and Cancellation

You may cancel at any time. New paid subscriptions and paid upgrades include a 14-day money-back period starting on the date of payment. Outside that period, prepaid fees are non-refundable unless required by law or we choose otherwise.

10. Free Plans, Trials, and Beta Features

Free plans, trial access, and beta features are provided on an as-available basis and may be modified, limited, or withdrawn at any time.

11. Acceptable Use

• Do not use the Services for unlawful, fraudulent, abusive, or deceptive purposes.
• Do not monitor systems you do not own or are not authorised to monitor.
• Do not probe, scan, overload, disrupt, or attack third-party systems.
• Do not use malware, reverse engineering, scraping, or unauthorised resale.

12. Customer Data and Content

You retain ownership of Customer Content and grant us a limited right to host, process, copy, transmit, display, and use it solely as necessary to provide and maintain the Services, prevent abuse, provide support, comply with law, and enforce these Terms.

13. Privacy and Data Processing

Your use of the Services is also subject to our Privacy Policy and any applicable data processing terms or security documentation we publish or separately agree.

14. Third-Party Services

The Services may integrate with third-party providers, and we are not responsible for their products or services or for losses caused by third parties.

15. Intellectual Property

The Services and all associated software, interfaces, branding, content, databases, and technology are owned by or licensed to MyDailyUptime and are protected by intellectual property laws.

16. Feedback

If you provide ideas or product feedback, you agree that we may use them without restriction and without any obligation to compensate you.

17. Confidentiality

Each party must use non-public confidential information only as necessary for the Services and must not disclose it except to personnel, contractors, or advisers who need to know it and are bound by confidentiality obligations.

18. Service Levels / SLA

For paid subscriptions, we will use commercially reasonable efforts to make the core platform available with a Monthly Uptime Percentage of 99.9% or greater, subject to excluded downtime, service credits, and the SLA limitations set out in these Terms.

19. Support

Support may be provided by email, helpdesk, in-app messaging, or other methods we choose. Unless expressly agreed in writing, response times are targets only and do not form part of a binding support SLA.

20. Suspension and Termination

We may suspend, restrict, or terminate access immediately for breach, overdue payment, security risk, unlawful activity, legal compliance, or impracticability caused by third-party withdrawal or events beyond our control.

21. Disclaimers

Except as expressly stated, the Services are provided on an as-is and as-available basis. To the fullest extent permitted by law, we disclaim all warranties, representations, and conditions.

22. Limitation of Liability

Subject to non-excludable liability, we are not liable for indirect, incidental, consequential, special, exemplary, or punitive losses, and our total aggregate liability is limited as set out in these Terms.

23. Indemnity

You agree to indemnify and hold harmless MyDailyUptime and its officers, owners, affiliates, contractors, and agents against claims arising out of your misuse of the Services, your breach of these Terms, your Customer Content, your monitoring without authority, or your unlawful conduct.

24. Export, Sanctions, and Compliance

You must comply with all applicable laws, regulations, and sanctions regimes in connection with your use of the Services.

25. Force Majeure

We are not liable for delay, failure, or interruption caused by events beyond our reasonable control, including natural disasters, cloud provider failures, cyberattacks, or government action.

26. General

These Terms are the entire agreement between you and MyDailyUptime. Invalid provisions do not affect the rest of the Terms, and failure to enforce a right does not waive it.

27. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales, and the courts of England and Wales shall have exclusive jurisdiction, except where mandatory law requires otherwise.

28. Contact

For legal notices, support, or questions about these Terms, contact via our contact page.