Manage incidents from first alert to final review.

Outages move fast. Scattered response slows teams down.

When something breaks, teams need to coordinate quickly. But incident response often gets spread across chat messages, manual notes, dashboards, and disconnected customer updates.

That makes it harder to know what happened, who owns the response, what customers have been told, and what still needs attention.

MyDailyUptime Incidents brings the response together in one organised workflow, so your team can investigate, communicate, resolve, and review with less confusion.

A structured record for every service disruption

An incident gives your team a clear place to manage a service problem from the moment it is detected through to resolution.

It can capture the affected service, current status, severity, customer-facing messages, internal notes, ownership, monitor history, linked runbooks, evidence, and resolution details.

Instead of relying on memory or searching through chat history, your team can see the state of the incident in one place.

From failed monitor to resolved incident

One organised workspace for every incident

Incidents are not just a log. They are the operational workspace for managing disruption.

Built for the disruptions your team needs to manage

See what was detected, when it recovered, and what happened next

Incident response becomes harder when the basic facts are scattered. MyDailyUptime Incidents gives your team a clear incident record with the detected time, recovery time, impact level, duration, monitor source, update history, and RCA status.

That record helps your team understand the outage using the same information your app already captures.

Keep customers informed while your team investigates

Customers do not always need every technical detail, but they do need clear, timely communication.

With MyDailyUptime Incidents, your team can publish customer-facing updates as the situation develops. This helps reduce support pressure, set expectations, and show customers that the issue is being actively managed.

Connect alerts, runbooks, and response in one workflow

Incidents work best when they are connected to the rest of your uptime workflow. A failed monitor can trigger investigation, the right runbook can guide the response, and status page updates can keep customers informed.

Everything stays connected to the same incident, giving your team a cleaner record and a more consistent response.

Turn incidents into operational learning

Once an incident is resolved, your team still needs to understand what happened and how to prevent it from happening again.

Because MyDailyUptime Incidents keeps monitor history, notes, updates, ownership, and evidence connected, RCA Assist has better context to support a clearer post-incident review.

Coordinate faster. Communicate clearly. Learn from every outage.

Update your status page from the incident workflow

When customers are affected, your team can publish incident updates to a MyDailyUptime status page. This gives users a clear place to check what is happening, which services are affected, and when the issue is resolved.

Build a cleaner record of service reliability

Every incident becomes part of your operational history. Your team can look back at what happened, how long it lasted, what was communicated, which services were affected, and what follow-up work was identified.

That history helps your team spot patterns, validate improvements, and make better decisions about reliability over time.